Returns/Exchanges:

We offer returns/exchanges for all purchases as long as requested and shipped within 14 days of receiving your order- please send your request with your order number to ally@cloudbreakswim.com. Once we receive your request, we will send you a label to ship back said items.

To make sure your item is eligible for a return or exchange, please ensure the following:

• Swimwear must be returned with all packaging, including but not limited to, bags, tags, care cards, hygienic liners in place, padding, etc.

• No bodily fluids, deodorant, lotions, oils, or cosmetics can be present on the garment or hygienic liners.

• Swimsuit must be returned/exchanged unworn and with no damage/signs of wear.

Once the item is back in our possession and passes inspection, we will process your request. Please allow 5-7 business days for a refund to arrive in your account. Returned items will have a $10 restocking fee. 

For exchanges, your new item(s) will ship out within 3-5 business days.  

Purchases made at events and pop ups are final sale. 

Terms of Returns and Exchanges:

Cloud Break Swim will not accept a return or exchange on merchandise that has been worn, washed or is missing original tags and hygienic liners. Please be cautious of any makeup/deodorant marks on merchandise, as we will not grant a return on damaged items. We have the right to deny any return if the merchandise does not meet our return policy requirements.

PLEASE NOTE:

All items purchased from the Sale Page or purchased using a Promotional Discount (holiday sales, etc) are FINAL SALE (no returns/exchanges). Items purchased with the 20% new customer discount can be returned.